FAQ

How does user attribution work? Will actions reflect the correct user?

Correct user attribution is a critical component of keeping your issues organized. With Deals+ all updates in Pipedrive are from the user who performed the action - not a "bot" user. What to know. Al…

Dallas de Marr
Updated by Dallas de Marr

Is my data secure?

At Nextup we believe in keeping your data secure is one of our most important responsibilities. We're transparent about our security practices so you understand our approach. If you have additional q…

Dallas de Marr
Updated by Dallas de Marr

What is your static IP address?

If you are whitelisting our platform to allow communication with behind a firewall instance you will need our static IP addresses. Our static IP addresses may change. We will let you know if they do.…

Dallas de Marr
Updated by Dallas de Marr

How can I uninstall the app?

Uninstalling the Bot. Navigate to your Pipedrive instance. Click Tools and Apps. Click Marketplace Apps. Locate the Deals+ application. Click Uninstall. The Deals+ bot is now no longer connected. To…

Dallas de Marr
Updated by Dallas de Marr

Get in touch